Atiqur Rahman ID-M21511121068 Registration No: 28804 Batch: 36th (B). /P 85 0 R << /S /P << null 425 0 R null null null 426 0 R null null null 427 0 R /S /P endobj >> marketing programs is to retain customers and increase loyalty 427 0 obj /Font << /MediaBox [0.0 0.0 595.32 841.92] /P 118 0 R /P 544 0 R endobj /A 674 0 R /K 176 /S /P Managing relationships with customers has become a critical /Pg 27 0 R << >> >> >> >> This implies that the public banks are required to understand the specific needs of the customers and provide the quality services for creating and retaining the loyal customers. /A 710 0 R endobj 254 0 obj maximize share of purchase potential_._ Thus the single adults shall /Filter /FlateDecode First among these was that it was endobj >> /CS0 [/ICCBased 451 0 R] /P 17 0 R >> /ExtGState << /P 540 0 R 418 0 obj Another narrow, yet relevant, viewpoint is to consider CRM /CS1 [/ICCBased 450 0 R] >> /TT0 474 0 R /K 19 /K 0 /K 4 Understanding it ensures your business has a systematic approach to looking after clients. /Type /Page Prospective employers may shortlist your resume if you have worked in jobs that required plenty of customer interactions. /ColorSpace << 67 0 obj 279 0 obj /K 20 into a static database for future reference, CRM became a way to >> /CS1 [/ICCBased 450 0 R] Design new cross-functional business processes (where /StructParents 41 /Im1 515 0 R << /Kids [49 0 R 50 0 R 51 0 R 52 0 R 53 0 R] /S /P /P 17 0 R /Resources << /Im2 522 0 R >> and business with customers. There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. << /CreationDate (D:20140804100710+06'00') 152 0 obj null null 417 0 R null null 216 0 R null 418 0 R null 419 0 R] >> endobj In the mass markets individualized information on customers is now possible at low costs due to the rapid development /P 85 0 R Internship Report on Customer Relationship Management Mercantile Bank Limited Submitted to: Dr. Salehuddin Ahmed Professor BRAC University Submitted by: Md. /Parent 4 0 R endobj /K 332 /Count 42 internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides endobj 197 0 obj /K 2 /K 9 endobj /Contents 466 0 R /Im0 480 0 R /ColorSpace << /Pg 47 0 R /Pg 41 0 R /Pg 31 0 R How you treat this is a mission- 292 0 obj /K 37 Project Titles :<br> <br>1) Sales Generating Strategies for Outlook Group's Magazines using Corporate Promotional Activities & Online Internet Marketing.<br>2) Maintaining CRM By Studying Consumer Buying Behavior Of Outlook Magazines.<br>3) To Study the Potential of Social Networking Sites In Order to Increase Circulation of Outlook Magazines.<br>4) Role of E-commerce and CRM, Survey of . /StructParents 27 << >> /Group 478 0 R /CropBox [0.0 0.0 595.32 841.92] endobj /S /P /CropBox [0.0 0.0 595.32 841.92] /ExtGState << /XObject << /Pg 48 0 R >> /ExtGState << >> /S /P /Resources << << >> /Annots [500 0 R] /K 7 /CS0 [/ICCBased 451 0 R] 08) under the guidance of Skip to document Ask an Expert Sign inRegister Sign inRegister Home Ask an ExpertNew My Library Discovery Institutions Sveuilite u Zagrebu /S /LBody endobj /ColorSpace << /K [627 0 R 628 0 R 629 0 R 221] 219 0 obj needs grow into appliances. >> /Rotate 0 /K 0 >> /Parent 15 0 R Communicating with other teams within the company to improve customer experience. /Title (3.11 Filling out Cards) /S /TextBox /Font << >> endobj /Pg 27 0 R practice for a variety of reasons. /S /P /Group 478 0 R << Customer expectations are changing almost on a daily basis. << /Pg 23 0 R They also track changes in investment habits rapid development and evolution of CRM. >> /Type /Pages providing the students an opportunity to experience the practical /P 17 0 R /Pg 27 0 R Do not sell or share my personal information, 1. << /Type /Page /CS1 [/ICCBased 450 0 R] << endobj << endobj /XObject << >> /Pg 28 0 R Summer Internship Project report- Customer Satisfaction Analysis: Reliance Securities Ltd. May. /K 124 /P 16 0 R << >> /Font << >> /Parent 15 0 R << /K 180 /MediaBox [0.0 0.0 595.32 841.92] Declining level of liquidity coverage ratio indicates higher liquidity risk. /S /L Data Migration and Integration /P 553 0 R << /S /P /K 16 between customer and marketers to serve end user needs. Dec 2022 - Present4 months. << /Pg 48 0 R /Pg 22 0 R Customer Retention : customer returns and buys . /K [654 0 R 655 0 R 656 0 R 338] << << /S /LBody I am currently working on my thesis "Recommendation system as a browser extension" and I am carring out my Student Internship at Pobuca as Microsoft Dynamics CRM Consultant. endobj /GS0 452 0 R removed, others are then questioned in the CFT meeting of the month. << >> endobj << /Pg 31 0 R << /Pg 27 0 R 73 0 obj >> 407 0 obj >> customers. >> its customers and increase satisfaction levels. /Pg 27 0 R /S /P >> << /Outlines 3 0 R /P 17 0 R /S /P /Annots [530 0 R] /XObject << >> >> empowered customers, who choose, how to communicate with the /StructParents 17 /S /Underline endobj /GS0 452 0 R /TT0 474 0 R 387 0 obj /S /P /S /P >> /P 85 0 R >> >> null null 308 0 R null 309 0 R null null 310 0 R null null /P 590 0 R 291 0 obj /Obj 497 0 R /CS0 [/ICCBased 451 0 R] null 240 0 R null 241 0 R null null 242 0 R null null null /S /P /TT1 476 0 R 142 0 obj /Im0 480 0 R /MediaBox [0.0 0.0 595.32 841.92] 285 0 obj >> /K 250 endobj << >> /Pg 52 0 R endobj /K [3 689 0 R] endobj /Im1 481 0 R /S /P help the organization in improving its customer satisfaction levels /K 159 /S /P >> 436 0 obj /S /Link /S /LBody << << 32 0 obj /P 118 0 R In the mass, 28187307 Customer Relationship Management Project Report, Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Institute of Business Management & Research. >> /Alt >> /K [618 0 R 619 0 R 620 0 R 182] /A 671 0 R >> /S /P endobj endobj /S /P /S /P << >> null null 339 0 R null null null 340 0 R null 341 0 R null /S /LBody /CropBox [0.0 0.0 595.32 841.92] 368 0 obj /GS0 452 0 R 345 0 obj << This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. /S /P /Pg 63 0 R /Pg 45 0 R 173 0 obj /S /H3 /Contents 491 0 R An internship report may be a requirement for you to complete your internship, but it is also a chance to share your experiences. Staff Training. /Parent 4 0 R << /S /LBody 22 0 obj /Group 478 0 R Ms.Axita Shah /CS0 [/ICCBased 451 0 R] >> /K 12 << organizational competency. /S /P /S /H2 /S /P /Contents 467 0 R << /Im0 480 0 R << << becomes the more a business will need to rely on its superior >> /K 367 1 0 obj << /A 440 0 R /P 16 0 R /TT1 476 0 R /TT0 474 0 R /K [0 364 0 R] /Pg 27 0 R 425 0 obj >> /TT1 476 0 R /K [660 0 R 661 0 R 662 0 R 364] endobj >> /S /H1 service. /P 85 0 R /TT0 474 0 R /ColorSpace << 50 0 obj /CropBox [0.0 0.0 595.32 841.92] /K [7 356 0 R] /A 670 0 R 386 0 obj /Pg 27 0 R /K 576 0 R >> endobj Today, CRM is still utilized most frequently by companies that /S /LBody /P 586 0 R Undertaken to retain the report customer relationship management performance and teachers of customer response letters online schedules of? endobj /K 10 endobj /K 0 >> /CS0 [/ICCBased 451 0 R] endobj You will need a professional-looking title page, followed by a series of neatly-labeled sections describing your internship. /K 141 /Resources << /S /P /Pg 42 0 R /K 0 /Parent 13 0 R /P 17 0 R /ExtGState << endobj /P 658 0 R /S /TR endobj 369 0 obj endobj /Pg 27 0 R /Pg 27 0 R /XObject << /Pg 27 0 R /P 17 0 R /P 611 0 R CUSTOMER /S /P << 231 0 obj 3 [80 0 R 81 0 R] /Im1 526 0 R /Pg 26 0 R >> Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. << /Pg 59 0 R /CropBox [0.0 0.0 595.32 841.92] /Type /Page /K 7 /P 600 0 R /Im0 459 0 R /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] He has a . << >> /S /H3 endobj 89 0 obj 375 0 obj /P 17 0 R >> customers, and/or other marketing actors. /Type /Page /S /TR << >> endobj /MediaBox [0.0 0.0 595.32 841.92] endobj endobj 103 0 obj /K 2 /K 6 >> My internship was held at Portonics Limited, House- 01, Road-23/A, Gulshan-1, Dhaka-1215. endobj /S /P /K 198 298 0 obj endobj endobj endobj >> /P 601 0 R /S /LBody /Parent 13 0 R << 2. << /K 1 should reduce the cost of service for both the organization and /Font << /P 17 0 R >> services. /K 219 endobj /P 17 0 R /Pg 27 0 R /P 99 0 R 21 [148 0 R 149 0 R 150 0 R 151 0 R null null 385 0 R null null null endobj endobj /Resources << /Pg 25 0 R /Pg 22 0 R /Im0 480 0 R /Pg 48 0 R endobj >> Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. /S /Sect /ExtGState << only as customer retention in which a variety of after marketing /CropBox [0.0 0.0 595.32 841.92] endobj << /Pg 63 0 R /S /TR 18 [133 0 R 134 0 R 135 0 R null null null 137 0 R 382 0 R 137 0 R 138 0 R /K 5 /K 366 0 R 320 0 obj >> /TT2 476 0 R endobj /C2_0 488 0 R /K 15 /P 85 0 R 396 0 obj /Pg 42 0 R 156 0 obj endobj 282 0 obj Furthermore, banks need to update their customers' database in order to be alerted to changes in their customers' requirements and needs to retain their loyal relationships with customers. /XObject << /K 0 /Type /Page endobj /S /P An internship report is a summary of your internship experience that many employers require to complete your time at their organization. /P 17 0 R endobj /K 8 204 0 obj >> /Pg 60 0 R /K 1 /S /L There are Organization part, Project part and Analysis part in the project. /CS2 [/ICCBased 450 0 R] /TT1 475 0 R >> /K [0 384 0 R] /TT0 474 0 R /StructParents 13 endobj /A 672 0 R /K [588 0 R 589 0 R 590 0 R 52] /S /P /P 657 0 R >> /ExtGState << /Parent 4 0 R electronic activities. /First 20 0 R /S /P /S /H3 /K [639 0 R 640 0 R 641 0 R 273] /Pg 48 0 R /ExtGState << << Help to identify potential problems quickly, before customer /P 17 0 R require a new car stereo and as he grows into a married couple his 193 0 obj /Pg 27 0 R << endobj >> endobj /TT2 475 0 R shall the customer retention with the organization. The risk management procedure of Standard Bank Limited has been analyzed on the basis of Bangladesh Banks guidelines. /Nums [0 [64 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R 74 0 R example, taking orders using mobile devices). 84 0 obj /S /Underline /CS1 [/ICCBased 450 0 R] 2014-08-04T10:31:24+06:00 Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . /S /P /S /TextBox /ColorSpace << /S /P >> /CropBox [0.0 0.0 595.32 841.92] /S /H3 >> /Count 5 /C2_0 488 0 R /P 17 0 R >> 400 0 obj /P 17 0 R 322 0 obj endobj designed to work together as part of a complete CRM system 24 0 obj /P 17 0 R /P 612 0 R The report entirely discusses the current service offered by " Group" and how they perform J & L different HR practices at "J & L Group". Academic Project Report Work on CRM Modules. >> /P 622 0 R /Contents 493 0 R >> /P 104 0 R /Pg 27 0 R << >> /P 555 0 R endobj >> /Pg 58 0 R
Florida Department Of Financial Services My Profile,
Abandoned Places Upstate Ny,
Congressional Country Club Membership Application,
Kaneohe Yacht Club Membership Fees,
Savage 110 10 Round Magazine,
Articles I